Rarely do customers with low-volume and
high-mix requirements of electronic or electro-mechanical parts, assemblies or products have a “go-to” manager with a
supplier source that has decision-making capability and develops long term relationships. But at M-Wave International, even the smallest relationships get priority attention.
Our program managers have oversight of the mission to achieve customer satisfaction throughout concept-to-quote; quote-to-delivery or within the supply chain; to ensure the right products, at the best price, expected quality, and timely deliveries are predictable. Our management is empowered round the clock to make decisions and solve manufacturing, logistics or warehousing issues if or when they happen.
Your program manager is the link to insights on project risks, demand fulfillment, testing needs, component
purchase from spec sheets, bills of materials (BOM), problem resolution during production and supply chain requirements; even when there is a need to shift gears rapidly whether inside an existing purchase order or a forecast-driven program. We have a Chinese support team fluent in both language and local customs that support U.S. program managers and their customer relationships. Unlike many other manufacturers, our Chinese personnel are M-Wave employees; not agents that some employ.